EUROPE'S PREMIER INVITATION-ONLY MEETING
FOR CX LEADERS IN TRAVEL & HOSPITALITY

8-9 September 2025 | Hilton Syon Park, London

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Paul Smitton

Director - Customer Lifestyle Cathay Pacific

CX Exchange for Travel and Hospitality Day 2

13:30 KEYNOTE CASE STUDY: EXPLORING THE NEW WORLD OF CUSTOMER LOYALTY – THE CATHAY LIFESTYLE APPROACH

Check out the incredible speaker line-up to see who will be joining Paul.

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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com

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