TELUS Digital (formerly TELUS International) is a digital customer experience (CX) innovator and AI enabler powering the customer journeys of top brands. With contact center and IT delivery locations across 32 countries and support in 50+ languages, our award-winning BPO, AI, and IT solutions offer end-to-end CX innovation. Most of our clients come from referrals. Why? We deliver consistent results. We back up our promises by making contractual commitments to share the risk and guarantee outcomes. And, we bring innovation funding to the table with a plan of action to deploy what works across your entire vendor and internal landscape. As a seasoned operator with highly tenured leadership, we do all of this quickly, efficiently, and in a scalable manner, all without losing sight of what matters most - your customers. In our industry low attrition and high employee engagement are foundational to our success. We specialize in the following industries - telecommunications, travel, eCommerce, retail, financial services, and technology. Specific lines of business include - digital CX, generative AI, customer care, sales, technical support, back-office, content moderation, managed services, staff augmentation, digital consulting, and software development.