Speakers

Take a look at our impressive expert speaker faculty for the Customer Experience Exchange for Retail!

If you're interested in speaking at this event in 2025, please contact exchangeevents@iqpc.co.uk

Speakers


Previous Expert Speakers


Shaz Kahng
Shaz Kahng
Board Director at GoPro, Former CEO Gymboree & Award-Winning Author
GoPro
Sharon Gai
Sharon Gai
E-commerce Expert; Artificial Intelligence in Business
Former Director of Global Key Accounts at the Alibaba Group
Alex Dean
Alex Dean
Co-Founder & CEO
Snowplow
Art Sebastian
Art Sebastian
CEO
NexChapter, Inc.
Tressa Klossner
Tressa Klossner
Industry Advisor, Retail
Fujitsu
Claudia Lima-Guinehut
Claudia Lima-Guinehut
CMO and Trendsetter in Chief
.
Stuart Slomberg
Stuart Slomberg
Chief Retail Officer
Road Runner Sports
Chidebelu Ufodike
Chidebelu Ufodike
Chief of Staff - Healthcare
Walgreens
Manjari Mehrotra
Manjari Mehrotra
VP Loyalty & Personalization
Albertsons Companies
William Bitunjac
William Bitunjac
VP E Commerce
Warner Music Group
Tariq Muhammad
Tariq Muhammad
Sr. Director of Customer Service - Loyalty
Verizon Consumer Group
Nathalie Baier
Nathalie Baier
Global Director MarTech Planning & Enablement
Under Armour
Chris Rehkopf
Chris Rehkopf
Director, Retail Experience
DSW Designer Shoe Warehouse
Mary Beth Sisti
Mary Beth Sisti
Director Product Management
Lowe's
Vanathy Ponnurangam Lakshmi
Vanathy Ponnurangam Lakshmi
Vice President of Product Management & Experiences
JCPenney
Kaitlyn Daleiden
Kaitlyn Daleiden
Principal UX: Experience Strategy, Content & Communications
Nordstrom
Jillian Tirath
Jillian Tirath
Global Vice President Strategy, Insights and Analytics
Formerly Nike and Coca-Cola
Ed Durbin
Ed Durbin
Vice President, Industry Strategy for Retail & Consumer Goods
Talkdesk
Mark Krebs
Mark Krebs
VP Global Sales
Celebrus
Ian Nicholls
Ian Nicholls
CEO
explic8