We’re delighted to share with you the official agenda for the CX Retail USA Exchange 2024, happening in Dallas, Texas, on September 24-25, 2024! Join fellow leaders from some of the USA's biggest brands for this year's CX Retail USA exchange - lead the charge towards the next-generation of retail excellence and discover how major retailers are shifting CX from a business cost to a revenue driver.

With an intimate audience of 80 delegates, the invitation-only format ensures that you are networking with other senior leaders, who will face similar challenges and share similar responsibilities, in a dedicated, relaxed setting. The unique mix of panels, presentations, roundtables, think tanks, one-to-one meetings and networking functions provides a varied basis for you to actively exchange ideas with other delegates throughout both days.