To ensure the Exchange offers the highest degree of relevancy, only senior executives responsible for the design, development and delivery of their customer experience strategies and solutions are invited to attend. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.
As a leading executive in this market, we understand that your time is valuable, which is why at the CX Retail Exchange you will customize your own itinerary to reflect your current initiatives, priorities and future strategic objectives. Your agenda will be made up of conference sessions, one-on-one business meetings, interactive Think Tank discussions, and other innovative networking opportunities.
The CX Retail Exchange audience will consist of like-minded, experience obsessed leaders. You will be joined by C-Level, SVP, VP and Directors in Customer Experience, Customer Support & Customer Care.
Is This The Right Fit For Me?
We pride ourselves on the exclusivity of our audience, and qualify all attendees on job function and strategic responsibility to ensure you’re guaranteed to meet an elite group of strategic thought leaders.
Every attendee must have an active experience project, and must answer ‘yes’ to two of the following criteria to gain an invitation:
- I’m the Chief, VP, Head of or Director for Customer Experience, Customer Support/Care or alike
- I control where the company budget is spent in relation to Customer Experience/Support/Care driven initiatives
- I have an active requirement for business solutions within the next 6 - 12 and 12 - 24 months
- I have a personal/departmental budget of £1 million+
