Rhea Fox

Digital Director Monsoon Accessorize

An insight and customer strategy specialist, Rhea has worked globally, regionally and locally with large (10m+) customer bases at brands as diverse as eBay, ghd, Daily Mail Group, RBS and Paperchase.. Over recent years she’s led eBay’s European customer programme, as well as the Voice of the Customer programme and customer strategy for Aviva. She is a regular industry speaker, contributor and judge across marketing / marketing effectiveness, CX, insight and digital transformation and sits on the MRS steering committee (the Delphi Group). In 2022 she featured in Marketing Week’s CX50.