THE UK'S PREMIER INVITATION-ONLY EVENT FOR RETAIL'S SENIOR CUSTOMER & EXPERIENCE LEADERS

07 - 08 July, 2025 | Hilton Syon Park, London

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Interview with Natalie Berg

An interview with Natalie Berg, top 20 retail analyst and global influencer, to talk about her new book “How the World’s Most Relentless Retailer Will Continue to Revolutionize Commerce". The interview covers a huge range of topics, many of which will be front and centre at the 7^th annual Customer Experience Exchange for Retail on the 2nd and 3rd July in London alongside some really fantastic customer experience execs from the likes of Harrods, Adidas, Lindt, Clarks, Urban Outfitters and IKEA.

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