Download Our Brand New Event Brochure For 2025!

Download Our Brand New Event Brochure For 2025!



We are delighted to reveal the agenda for the CX Retail Exchange returning to London for it's 14th Edition. 

Check out our amazing speaker faculty and explore the keynotes, panels, think tanks, roundtables, and even workshops which you can expect this summer! 


Why Attend?

The EXCLUSIVE opportunity to hear from those driving the best-in-class customer experiences.

Join our customer clinic roundtables and bring your real-world problems to our CX experts!

Discuss with retail challengers where the future of the industry lies.

Untangle the A.I. puzzle with present and relevant strategies for automating, personalising and revolutionising the customer experience.

Never walk by a booth handing out business cards again! With our tailored one to one meeting system, only meet with the suppliers who most interest you.