Personalisation, Automation & The Human Touch - Getting The Balance Right Online & In-Store In A Changing Retail Environment
20-21 May | Marriott, Lisbon

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Speakers

Take a look at our impressive expert speaker faculty for the Customer Experience Exchange for Retail!

Anne-Kathrine Nissen
Anne-Kathrine Nissen
Experience Design Director
H&M
Dmitry Olerinskiy
Dmitry Olerinskiy
Digital Strategy Programme Director
Decathlon
Andre Filomeno
Andre Filomeno
Senior Vice President of Customer & Digital
Flying Tiger Copenhagen
Bita Paydar Huynh
Bita Paydar Huynh
CX and Personalisation Manager
Pandora
Katalin Fritz
Katalin Fritz
Chief Customer & People Officer
Marley Spoon
Francescamaria Isoardi
Francescamaria Isoardi
Global Head of Sales Education
Luxottica
Gaelle Devins
Gaelle Devins
Chief Customer Officer and Board Member
Breitling AG
Aymen Ismail
Aymen Ismail
Customer Services Director & Executive Board Member
Smart Europe GmbH
Giovanna Questioni
Giovanna Questioni
Chief Customer Officer / Chief Transformation Officer
Independent
Rufus Weston
Rufus Weston
Retail Data and Insight Expert
Independant
Cindy Soo
Cindy Soo
Director, Global Innovation & New Business Design
IKEA
Anthony Long
Anthony Long
Global Head - Customer Experience
Philip Morris International
Astrid Kowalczyk
Astrid Kowalczyk
Head of CX Insights and Analytics
Volvo
Marco Trada
Marco Trada
Director, eCommerce
Leroy Merlin
Jad Freiha
Jad Freiha
Head of Analytics & Insights
Sweaty Betty
Julia Bischof
Retail Director Europe & UK
Le Creuset GmbH
Rodolfo Pereira
Rodolfo Pereira
Director of Enterprise Solutions
Noesis
Gonçalo Tomaz
Gonçalo Tomaz
Senior Pre-Sales
Collab

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