Deniz Ayyildiz

Customer Experience Strategic and Analytics Unit Head SOCAR

With over a decade of experience in the energy, telco, and banking industries, Deniz currently leads the Customer Experience Unit at SOCAR Türkiye. In this role, she oversees channel strategy, drives CX-oriented cultural transformation and implements CRM initiatives that align with corporate priorities. She and her team are dedicated to developing a comprehensive transformation roadmap and establishing experience principles in organization. As a passionate advocate for change management, she encourages teams to adopt innovative perspectives in the ever-changing landscape of customer experience