Speakers

Take a look at our impressive expert speaker faculty for the Customer Experience Exchange for Retail!

If you are interested in speaking at this event, please contact Ebba Wiberg on ebba.wiberg@iqpc.com or call +44 (0) 207 368 9484.

Anne-Kathrine Nissen
Anne-Kathrine Nissen
Experience Design Director
H&M
Dmitry Olerinskiy
Dmitry Olerinskiy
Digital Strategy Programme Director
Decathlon
Andre Filomeno
Andre Filomeno
Senior Vice President of Customer & Digital
Flying Tiger Copenhagen
Bita Paydar Huynh
Bita Paydar Huynh
CX and Personalisation Manager
Pandora
Katalin Fritz
Katalin Fritz
Chief Customer & People Officer
Marley Spoon
Bruno Bonando
Bruno Bonando
Director, Customer Relations and Sales
Rewe Digital
Francescamaria Isoardi
Francescamaria Isoardi
Education Faculty Head of Retail
Luxottica
Gaelle Devins
Gaelle Devins
Chief Customer Officer and Board Member
Breitling AG
Aymen Ismail
Aymen Ismail
Head of Customer Engagement
Smart Europe GmbH
Giovanna Questoni
Giovanna Questoni
Chief Customer Officer / Chief Transformation Officer
Auchan Retail International
Shilpi Sinha
Shilpi Sinha
UX Research Partners Head
LEGO
Rufus Weston
Rufus Weston
Retail Data and Insight Expert
Independant
Cindy Soo
Cindy Soo
Director, Global Innovation & New Business Design
IKEA
Anthony Long
Anthony Long
Global Head - Customer Experience
Philip Morris International
Astrid Kowalczyk
Astrid Kowalczyk
Head of CX Insights and Analytics
Volvo
Marco Trada
Marco Trada
Director, eCommerce
Leroy Merlin
Theresa Austin
Theresa Austin
Global Customer Engagement Director
Moët Hennessy
Jad Freiha
Jad Freiha
Head of Analytics & Insights
Sweaty Betty