PERSONALISATION, AUTOMATION & THE HUMAN TOUCH
GETTING THE BALANCE RIGHT ONLINE & IN-STORE IN A CHANGING RETAIL ENVIRONMENT

📅 19-20 May 2025📍Marriot, Lisbon

Do You Qualify?

This meeting is invitation-only and is exclusively for 80 C-level, Directors, Heads, Leaders and VPs who are responsible for the design, development and delivery of their customer experience strategies and solutions. We qualify all attendees on job function and strategic responsibility to ensure you’re guaranteed to meet with peers who are facing similar challenges and who will provide relevant strategic thought-leadership.

Every attendee must have an active customer experience project, and must answer ‘yes’ to two of the following criteria in order to gain an invitation:

• I’m the Chief, VP or Director for Customer Experience, Customer Service, Retail, eCommerce, Marketing or alike
• I control where the company budget is spent in relation to Customer Experience
• I have an active requirement for business solutions within the next 6 - 12 and 12 - 24 months
• I have a personal/departmental budget of £1 million+

If you haven’t yet received an invitation yet but feel you qualify to be one of just 80 retail customer experience leaders at the Customer Experience Exchange for Retail, please enquire today by:

Calling: + 44 (0)207 368 9484
Emailing: exchangeinfo@iqpc.com
Requesting an invitation: Please request invitation here