CX Retail Europe Agenda

Download the brand new agenda! See which top European Retail brands are attending in May, and see which sessions you don't want to miss.


📅 20 - 21 MAY 2025 📍 MARRIOTT LISBON, PORTUGAL

Tackling the future of Customer Experiences, at a pivotal time for retail. Join our exclusive community and learn more.

Join H&M, Decathlon, Flying Tiger Copenhagen, Under Armour, Gruppo Teddy, Breitling, Auchan, IKEA & more for two days of exclusive networking!

Key themes include:

  • Understand How To Truly Personalise Your Customer Experience
  • Create A Business Case To Invest In New CX Strategies
  • Embracing Sustainability & Bringing The Circular Economy Into Your Business
  • Understanding Your Customers to Provide Personalised Experiences and Increase Loyalty
  • Achieving Support for CX at Board Level & Across Your Business