PERSONALISATION, AUTOMATION & THE HUMAN TOUCH
GETTING THE BALANCE RIGHT ONLINE & IN-STORE IN A CHANGING RETAIL ENVIRONMENT

📅 19-20 May 2025📍Marriot, Lisbon

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CX Retail Europe Agenda

Download the brand new agenda! See which top European Retail brands are attending in November, and see which sessions you don't want to miss.

📅 5 - 6 NOVEMBER 2024 📍 MARRIOTT LISBON, PORTUGAL

Tackling the future of Customer Experiences, at a pivotal time for retail. Join our exclusive community and learn more.

Join H&M, On Running, Auto1 Group, LVMH, Nike, Swarovski, Rewe, Zalando & more for two days of exclusive networking!

Key themes include:

Connecting the Digital & In-store Experience For Seamless Customer Journeys
Embracing and Effectively Integrating AI To Benefit Customer and Employee Experience
Understanding Your Customers to Provide Personalised Experiences and Increase Loyalty
Achieving Support for CX at Board Level & Across Your Business

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