NORTH AMERICA'S PREMIER INVITATION-ONLY EVENT FOR SENIOR EXPERIENCE LEADERS IN HEALTHCARE
October 28 - 29, 2025
| USA
Resource Library
Welcome to the Customer Experience Exchange Resource Library. Here you will find free industry leading content available to download as well as exclusive pieces from past Exchanges.
Additional Content Download
Rethinking Patient Experience in Healthcare: A Customer-Obsessed Approach
Read this exclusive interview with Sunita Mishra, Chief Medical Officer at Amazon, to find out how the rulebooks of patient experience are being rewritten.
Improving Patient Care Through Collaboration & Technology - An Interview with Judith Wolfe, Associate Chief Experience Officer, Cleveland Clinic
An insightful interview with CX expert Judith Wolfe, Cleveland Clinic, ahead of the CX Healthcare East Exchange- from AI to patient centricity, future workforce strategies, and optimizing experiences.
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