North America's Premier Invitation-Only Meeting
for CX Leaders in Financial Services
June 02 - 03, 2025 | The Camby, Phoenix, USA
Sponsors
If you would like to position your unique solution front and center of our senior decision-maker audience within CX, Banking, Financial Services and Insurance, please contact our Sponsorship Sales team on info@exchangeevents.co.uk or call +44 (0) 207 368 9484.2025 Sponsors
ServiceNow
Website: www.servicenow.com
Being an employee in
today’s organizations can be hard. Employees must navigate a maze of multiple
policies and procedures, different disconnected technologies, and siloed
departments to find the answers they need. Getting simple things done can often
be a chore, leaving employees feeling stuck, frustrated and even overwhelmed.
ServiceNow’s integrated... Read More
Laivly
Website: https://laivly.com/
Meet Laivly, an attended AI platform designed specifically for contact centers. We equip friendly humans with intelligent automations to create the best customer experiences on the planet. Evolve your agents with technology to make them faster, happier, smarter, and more accurate – oh, and cooler. Much cooler. Read More
Sales Vision
Website: salesviz.com
Sales Vision offers a premier web-based solution for banks and credit unions. Our innovative suite includes advanced tools for sales tracking, CRM, incentive management, referral handling, and employee performance. Designed to streamline operations and enhance customer and member relationships, Sales Vision empowers financial institutions to achieve higher efficiency and growth... Read More
Celebrus
Website: celebrus.com2024 Sponsors
Agent IQ
Website: https://agentiq.com/
Agent IQ’s mission is to make digital banking personal again. Decades of focus on automation and self-service has distracted us from what financial institutions do better than anybody - help us optimize our finances and achieve our financial goals. By enabling personal relationships to once again flourish, we allow bankers... Read More
Concentrix
Website: http://www.concentrix.com
Human-centered, tech-powered, intelligence fueled. We’re the global technology and services leader that powers the world’s best brands. We design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. Whether it’s designing game-changing brand experiences, building... Read More
Creatio
Website: www.creatio.com
Creatio is a global software company providing a leading no-code platform for process management and CRM. The company combines an intuitive low-code platform, best-in-class CRM and a robust BPM in a single solution to accelerate sales, marketing, service and operations for mid-size and large enterprises. Creatio is highly recognized as... Read More
Cresta
Website: https://cresta.com/
Cresta was founded with the goal of using AI to help people learn high-value skills and in doing so, make business radically more productive. Cresta’s team of world-renowned AI thought leaders, industry experts, and top-tier investors lean on experience from scaling companies like Google, Facebook, and Open AI on our... Read More
Forsta
Website: https://www.forsta.com/
At Forsta we begin with the premise that behind every data point is a person, a real human being. You need to get closer to them to fully understand their experiences, really see who they are, better respond to their needs, and build genuine lasting relationships with them. Read More
DataMatics
Website: https://www.datamatics.com/
The Power of Generative AI is available for you to explore through innovative demos. These demos showcase the capabilities of Generative AI in various areas such as Enterprise Content Mining, Financial Data Analysis, and Smart Customer Agents and Digital HR Assistant. With GenAI technology, you can gain valuable insights from... Read More
DATAMARK
Website: http://www.datamark.net/call-centers
Founded in 1989, DATAMARK is U.S.-based and operates business process outsourcing (BPO) service delivery centers and contact centers worldwide, offering choice of domestic, nearshore, and farshore locations to reduce operating costs while delivering unsurpassed customer care. We offer clients a complete array of multichannel contact centers and mailroom services, including... Read More
Laivly
Website: https://laivly.com/
Meet Laivly, an attended AI platform designed specifically for contact centers. We equip friendly humans with intelligent automations to create the best customer experiences on the planet. Evolve your agents with technology to make them faster, happier, smarter, and more accurate – oh, and cooler. Much cooler. Read More
Liferay
Website: https://www.liferay.com/
Liferay helps organizations build for the future by enabling them to create, manage, and scale powerful solutions on the world's most flexible Digital Experience Platform (DXP). Trusted globally by over a thousand companies spanning multiple industries, Liferay's open-source DXP facilitates the development of marketing and commerce websites, customer portals, intranets,... Read More
Omilia
Website: https://omilia.com/
Omilia offers a complete platform for omnichannel Conversational Virtual Assistant solutions, providing users with a seamless, human-like conversational experience for self-service across all channels: voice in the IVR or Mobile App, or text on web-chat, facebook messenger, SMS and other messaging platforms. Omilia is filling a gap in the market... Read More
Prosodica
Website: https://www.prosodica.com/
We are contact center veterans, technology innovators, behavioral scientists, and data science experts working to build technologies that enhance human connections, improve employee engagement, and promote sustainably efficient contact center operations. We work with progressive contact center enterprises to address their most challenging operational issues by crafting a more engaging,... Read More
ServiceNow
Website: www.servicenow.com
Being an employee in
today’s organizations can be hard. Employees must navigate a maze of multiple
policies and procedures, different disconnected technologies, and siloed
departments to find the answers they need. Getting simple things done can often
be a chore, leaving employees feeling stuck, frustrated and even overwhelmed.
ServiceNow’s integrated... Read More
Treasure Data
Website: https://www.treasuredata.com/
Treasure Data Customer Data Platform (CDP) empowers companies by delivering rich customer insights that drive outstanding customer experiences. Built on a strong data management foundation, our CDP enables brands to securely unify customer data at scale. The platform evolves with your technology stack to future-proof all customer data initiatives. Social... Read More
unitQ
Website: unitq.com
unitQ is a consolidated, searchable platform for user feedback. Its AI technology extracts data-driven insights from what users are saying to help brands increase product quality. unitQ customers such as Chime, Pinterest, Spotify, and Strava improve product quality by more than 20% within 30 days. Read More
Zeta Global
Website: https://zetaglobal.com/
Zeta Global is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence,... Read More
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