North America's Premier Invitation-Only Meeting
for CX Leaders in Financial Services

June 02 - 03, 2025 | The Camby, Phoenix, USA

Sean Albertson

Director of Client Experience Measurement & Analytics Charles Schwab & Co., Inc.

Sean Albertson is the Head of Client Experience Measurement & Analytics at Charles Schwab. Sean and his team provide analysis and actionable insights to leaders within the Investor Services, Advisor Services and Digital Services business units. In addition to traditional survey and research, Sean drives journey & text analytics strategies across Schwab’s contact channels.

Check out the incredible speaker line-up to see who will be joining Sean.

Download The Latest Agenda