The CX Experience

The core of the Exchange model is the pre-scheduled one-to-one meetings with leading CX executives. As a sponsor of CX BFSI West Exchange, you’ll have access to our attendee list before the event, allowing you to select the prospects you want to meet one-to-one onsite. These choices are then incorporated into your personalized agenda.

Targeting made easy

All of the CX leaders who attend the Exchange are taken through a detailed interview and BANT qualifying process to capture the challenges and priorities. This makes one-to-one meetings onsite fruitful, you will meet the prospects who also want to meet you.

Who you'll meet with

Customer Experience leaders responsible for:

• Customer engagement / experience / loyalty / omnchicannel / CRM

Customer Service leaders responsible for:

• Service / contact center / care / operations

Digital leaders responsible for:

• Digital / marketing / Data / AI

Don’t just attend, take part