The Invitation-Only Meeting for Customer Experience Executives in Banking, Financial Services, and Insurance in North America
June 2-3 2025
| The Camby, Phoenix, USA
View the presentation above with CSG at the CX Exchange BFSI 2021 in Miami, as they share key insights on:
• Harmonizing disparate systems and data to mitigate the risk of fragmented customer journeys
• Identifying all your touch points in order to surface your biggest opportunities for improvement
• Leveraging data-driven orchestration to engage the customer throughout their journey
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Address: IQPC Ltd, 129 Wilton Road,
London SW1V 1JZ
Telephone: +44 (0) 207 368 9484
Fax: 44 (0) 207 368 9301
Email: exchangeinfo@iqpc.com
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