The Exchange Format

To ensure the Exchange offers the highest degree of relevancy, only senior executives responsible for strategic customer experience development and investment are invited to attend. This exclusive format allows you to connect with those peers whose insights you respect most – through exceptional networking, business meetings and strategic information sharing sessions.

As a leading executive in this market, we understand that your time is valuable, which is why at the CX BFSI East Exchange you will customize your own itinerary to reflect your current initiatives, priorities and future strategic objectives. Your agenda will be made up of conference sessions, one-on-one business meetings, interactive think tank discussions, and other innovative networking opportunities.

What distinguishes this event from others?

The Customer Experience BFSI East Exchange is not a typical event and there are some key distinguishing features that provide you with a truly unique forum in which to participate:

• Attendance is exclusive - Participation is strictly limited to senior executives from leading corporations to facilitate true peer-level networking for our delegation and speakers.
• Strategic sessions - The intellectual content of the Exchange programme is specifically designed for the seniority and maturity of the participants and has been developed following 9 months of in-depth research.
• An itinerary customized to your current business objectives - Exchange participants customize their agendas by selecting conference sessions, think tanks and one-on-one meetings with solution providers that they are most interested in meeting and networking with.
• One-on-one business meetings – The business meetings provide an exceptional opportunity for event participants to assess the solutions and services that are available to help them achieve their business objectives. For a full list of the 2023 sponsors, please visit our Sponsors page.

For more information, please contact the team on info@exchangeevents.co.uk or call +44 (0) 207 368 9484.