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What Can Jurassic Park Teach Us About Hyper-Personalization?

IQPC Exchange recently interviewed Ken Hubbell, SVP Instructional Design Strategy & Innovation for Wells Fargo, on how to adapt customer experience strategies to suit the Millennial generation, the many challenges with hyper-personalization, and the future of the Metaverse. Some of his responses make uncanny comparisons to Jurassic Park, building a house on top of Snoop Dog’s home and coloring in.

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NORTH AMERICA'S PREMIER INVITATION-ONLY MEETINGFOR CX LEADERS IN FINANCIAL SERVICES

What Can Jurassic Park Teach Us About Hyper-Personalization?

In Partnership With :

QUESTIONS?

NORTH AMERICA'S PREMIER INVITATION-ONLY MEETING
FOR CX LEADERS IN FINANCIAL SERVICES