Ricardo Langwieder-Gorner
Chief Executive Officer
Silah Gulf W.L.L.
Check out the incredible speaker line-up to see who will be joining Ricardo.
Download The Latest AgendaConference Day One: Monday, 23 October 2017
Monday, October 23rd, 2017
9:45 AM PANEL DISCUSSION: The future of customer contact in a digital era
- How your customers are redefining customer contact and what this means for you
- Finding the right balance of physical and digital contact for an effortless consumer experience
- Exploring smart channels of communication to build into your strategy
- Transforming your contact centre into a “centre for happiness”