Speakers


Ledi Lapaj
Ledi Lapaj
Director of CX
Bank-al-Etihad
Joshua Tye
Joshua Tye
Senior CX Operations Leader
Cash App
Sabina Onwuka
Sabina Onwuka
Head of Customer Services
London Borough of Barking & Dagenham
Pierluigi Bosco
Pierluigi Bosco
Global B2C CX Lead - Customer Operations
Shell
Vinay Parmar
Vinay Parmar
Founder
Dhruva Star
Jim Payne
Jim Payne
Senior Product Marketing, Product Management
RingCentral
Mike Egli
Mike Egli
CX Client Principal - Contact Center
RingCentral
Ollie Wildeman
Ollie Wildeman
Customer Satisfaction Manager
Big Bus Tours
Melanie Mingas
Melanie Mingas
Editor-in-chief
CX Network
Anna Startseva
Anna Startseva
Director, Product Marketing
Freshworks
Tobi Braun
Tobi Braun
CCaaS Solutions Speciliast
Sprinklr
Devin Poole
Devin Poole
Senior Product Marketing Manager
Coveo