Speakers


Ledi Lapaj
Ledi Lapaj
Director of CX
Bank-al-Etihad
Joshua Tye
Joshua Tye
Senior CX Operations Leader
Cash App
Sabina Onwuka
Sabina Onwuka
Head of Customer Services
London Borough of Barking & Dagenham
Pierluigi Bosco
Pierluigi Bosco
Global B2C CX Lead - Customer Operations
Shell
Vinay Parmar
Vinay Parmar
Founder
Dhruva Star
Jim Payne
Jim Payne
Senior Product Marketing, Product Management
RingCentral
Mike Egli
Mike Egli
CX Client Principal - Contact Center
RingCentral
Devin Poole
Devin Poole
Senior Product Marketing Manager
Coveo
Ollie Wildeman
Ollie Wildeman
Customer Satisfaction Manager
Big Bus Tours
Connie Nasho
Connie Nasho
Manager, Workforce Support
World Vision Canada
Trionne Phillips
Trionne Phillips
Director, Operational Excellence
World Vision Canada
Melanie Mingas
Melanie Mingas
Editor-in-chief
CX Network
Anna Startseva
Anna Startseva
Director, Product Marketing
Freshworks
Bob Benner
Bob Benner
Sr. Director of AI Strategic Sales
Talkdesk
Aurélien Caye
Aurélien Caye
Lead Solution Specialist
Sprinklr