Bipasha Minocha

Group Chief Marketing Officer EtonHouse International Education Group

Bipasha looks after the brand and marketing portfolio of the EtonHouse Group, that runs K-12 schools in 12 countries with 120 schools around the world. She started her career in digital marketing at a time when digital was akin to ‘dark social’ and has been a digital marketing evangelist since. Having worked in India, Hong Kong and Singapore in the brand and marketing function, she is passionate about all things digital and believes that data can be used to fundamentally reinvent existence. In her current role at EtonHouse, she has spearheaded the transformation of the brand and has been instrumental in nurturing new brands that have led to disruption in the international education space.

Chief Customer & Marketing Leaders Day 1 - Wednesday, 19 March 2025

12:40 PM Case Study: Moving from Transactional to Transformative: Redefining Customer Relationships

• Leveraging a Strategic Blend of Technology and Human Touch: How EtonHouse is transforming interactions to deliver hyper-personalized experiences tailored to the unique context of each stakeholder.

• Creating Meaningful and Trustworthy Relationships with Families: Strategies to delight families and build trust, increasing lifetime value through a seamless, connected journey across multiple touch points.

• Shifting from Transactions to Relationships: Evolving organisational behaviour to move beyond transactional interactions and foster long-term, meaningful relationships.

Check out the incredible speaker line-up to see who will be joining Bipasha.

Download The Latest Agenda