Balakrishna Mekala

Director – Healthcare Enterprise Service & Digital Solutions GE Healtchcare

Balakrishna Mekala is a seasoned services leaders in healthcare industry with 17+ years of experience spanning across medical products lifecycle in service domain covering service design, development, operations and commercial functions in international settings (India, Europe, China and ASEAN). He is very passionate about customer experience and lead various initiatives involving technology inclusion, process optimizations and empowering front line service engineers to drive service excellence. He believes Service is Science as Sales is an Art.