Aseem Puri

CEO Unilever

Chief Customer & Marketing Leaders Day 2 - Thursday, 20 March 2025

10:10 AM Keynote Presentation: Omnichannel or Omnipotent? Mastering the Art of Being Everywhere

• Ensuring consistent brand messaging, visuals, and experiences across all touchpoints, whether online, mobile, in-person, or through various marketing channels.

• Utilising customer data and automation tools to personalise communications, offers, and recommendations throughout the customer journey.

• Frictionless Interactions: Streamlining processes and reducing friction throughout the customer journey, making it easy for customers to accomplish their goals at each touchpoint.

Check out the incredible speaker line-up to see who will be joining Aseem.

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