ASIA'S PREMIER CUSTOMER & MARKETING LEADERS EVENT
19 - 20 March, 2025
| One Farrer Hotel, Singapore
Accelerating Profitable Growth as a Business
in the Era of Instant Gratification
In today's hyper-connected world, navigating "what's next" for profitable growth is a complex challenge for businesses. Capturing and retaining customer attention amidst information overload and dwindling attention spans has become a formidable task. Traditional marketing strategies are no longer sufficient to drive success. Customers now demand seamless experiences across all touchpoints, from online discovery to offline purchases.
However, this landscape further fuels significant opportunities for innovation. Leveraging data for personalised communication is becoming a key differentiator, with 73% of customers valuing tailored interactions. Brands that effectively harness insights can forge deeper connections and enhance loyalty. The rise of short-form video content and social media platforms further opens new avenues for dynamic consumer engagement.
As the workforce diversifies across five generations, CCOs and CMOs must navigate varied digital experiences and preferences. Embracing these complexities can drive transformative growth, positioning brands for long-term success in a rapidly changing environment. The current landscape is rich with potential for those ready to redefine customer experience and seize the moment.
Chief Customer & Marketing Leaders is the premier event for Customer & Marketing leaders in Asia to pave the way, collaborate, share insights, and ignite customer-centric strategies that drive business growth.
Key Focus Areas for Accelerating Profitable Growth
MARKET DOMINANCE:
Driving Profitable Growth as a Business
CUSTOMER CHAMPIONS:
Customer Advocacy as Top Priority
DATA TO DOLLARS:
Transforming Insights into Impact
AGILE LEADERSHIP:
Wearing the Many Hats of a CCO & CMO
Featured Speakers
Dato' Akmal Arief Fauzi
Deputy Group CEO
National Heart Institute
Biswa Banik
Chief Data Officer
Tonik Digital Bank
Venkatesh Bhardwaj
Chief Technology Officer – Customer Experience
MakeMyTrip
Ricky Chau
Chief Strategy & Customer Officer
CBC Tech
Rajesh Grover
Group Vice President, AI, Digital & Omnichannel
Kanmo Group
Jason Huan
Chief Marketing Officer
Endowus
Jessica Li
Group Head, Operations & Systems
LUXASIA
Balakrishna Mekala
Director – Healthcare Enterprise Service & Digital Solutions
GE Healtchcare
Bipasha Minocha
Group Chief Marketing Officer
EtonHouse International Education Group
Shrijeet Mishra
Chief Innovation Officer and Head Group Services
Aditya Birla Group
Sabina Munshi
Founder & CEO, Baréskin Singapore and Head of Marketing
Mandala Group
Low Ngai Yuen
Chief Merchandise & Marketing Officer
AEON Group Malaysia
Aseem Puri
CEO
Unilever
Anupong Tasaduak
Chief Commercial Officer
NocNoc
Ready to Drive Customer-Centric Growth?
Chief Customer & Marketing Leaders is specially designed to bring together cross-industry leaders in Asia from the Customer and Marketing departments.This premier event promises engaging dialogues and best practices across levels of seniority ranging from Chiefs, Directors, Heads and VPs from:
Elevate Your Brand and Connect with
Key Customer & Marketing Leaders
Amplify Your Brand Voice
Shape the future of CX & Marketing and establish yourself as a trusted industry expert. We provide a unique platform to share your thought leadership and insights with a captivated audience.
Make Memories, Make Connections
Create a lasting impression on our esteemed delegates. We offer a variety of delegate experience opportunities designed to maximise your engagement and brand visibility.
From Visibility to Authority
Position yourself as a leader! We offer unparalleled branding opportunities to showcase your expertise and connect with a powerful audience of decision-makers.
Have a Question? Contact Us Today
Our team is here to help you unlock the full potential of your involvement at Chief Customer & Marketing Leaders.
In Partnership With :
QUESTIONS?
Contact us via email at enquiry@iqpc.com.sg.
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