Accelerating Profitable Growth as a Business
in the Era of Instant Gratification

In today's hyper-connected world, navigating "what's next" for profitable growth is a complex challenge for businesses. Capturing and retaining customer attention amidst information overload and dwindling attention spans has become a formidable task. Traditional marketing strategies are no longer sufficient to drive success. Customers now demand seamless experiences across all touchpoints, from online discovery to offline purchases.
 
However, this landscape further fuels significant opportunities for innovation. Leveraging data for personalised communication is becoming a key differentiator, with 73% of customers valuing tailored interactions. Brands that effectively harness insights can forge deeper connections and enhance loyalty. The rise of short-form video content and social media platforms further opens new avenues for dynamic consumer engagement.
 
As the workforce diversifies across five generations, CCOs and CMOs must navigate varied digital experiences and preferences. Embracing these complexities can drive transformative growth, positioning brands for long-term success in a rapidly changing environment. The current landscape is rich with potential for those ready to redefine customer experience and seize the moment.
 
Chief Customer & Marketing Leaders is the premier event for Customer & Marketing leaders in Asia to pave the way, collaborate, share insights, and ignite customer-centric strategies that drive business growth.

Key Focus Areas for Accelerating Profitable Growth

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MARKET DOMINANCE:
Driving Profitable Growth as a Business

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CUSTOMER CHAMPIONS:
Customer Advocacy as Top Priority

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DATA TO DOLLARS:
Transforming Insights into Impact

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AGILE LEADERSHIP:
Wearing the Many Hats of a CCO & CMO

Featured Speakers

Ready to Drive Customer-Centric Growth?

Chief Customer & Marketing Leaders is specially designed to bring together cross-industry leaders in Asia from the Customer and Marketing departments.
This premier event promises engaging dialogues and best practices across levels of seniority ranging from Chiefs, Directors, Heads and VPs from:
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Customer Function:
Experience, Operation, Service, Care, Support, Insights, Analytics, Success, CRM 

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Marketing Function:
Analyst, Communications, Strategy, Brand

Elevate Your Brand and Connect with
Key Customer & Marketing Leaders

Amplify Your Brand Voice

Shape the future of CX & Marketing and establish yourself as a trusted industry expert.  We provide a unique platform to share your thought leadership and insights with a captivated audience. 

Make Memories, Make Connections

Create a lasting impression on our esteemed delegates. We offer a variety of delegate experience opportunities designed to maximise your engagement and brand visibility. 

From Visibility to Authority

Position yourself as a leader! We offer unparalleled branding opportunities to showcase your expertise and connect with a powerful audience of decision-makers. 

Have a Question? Contact Us Today

Our team is here to help you unlock the full potential of your involvement at Chief Customer & Marketing Leaders.

Speaking Opportunities

Eva Brauckmann
Conference Producer

SPONSORSHIP OPPORTUNITIES

Kheeran Vasu 
Partnership Manager

DELEGATE ACQUISITION

Sarah Philip
Team Lead – Delegate Sales

MEDIA PARTNER

Suhailah Ishak
Marketing Manager