Shiri Yitzhaki
Product Marketing Manager
Amdocs Optima
Check out the incredible speaker line-up to see who will be joining Shiri.
Download The Latest AgendaCONFERENCE DAY TWO
Wednesday, June 19th, 2019
11:30 AM BECOMING A CUSTOMER-OBSESSED ORGANIZATION
In a fast-paced, hyper-connected world, your customers expect to enjoy the same experience they have become accustomed to by the big digital players. But delivering a purely digital experience starts with a journey whose strategy must focus equally on the front and back ends. In this session, we will explore what ‘digital experience’ really means and provide tips for assessing how your market peers’ progress along this journey compares with your own.