Boris van Beek
VP, Digital & Customer Operations
T-Mobile Netherlands
Check out the incredible speaker line-up to see who will be joining Boris.
Download The Latest AgendaCONFERENCE DAY TWO
Wednesday, June 19th, 2019
1:00 PM THE BILL AS A KEY ASSET IN CUSTOMER EXPERIENCE
Meeting customer expectations in a digital world is making processes simple and personal. In a few steps Boris will elaborate on the steps organizations can take and which roles the bill plays in the customer journey. Boris will tell how this helped T-Mobile Netherlands to become a true challenger of the business market in the Netherlands.