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June 18 - 19, 2019 | Marriott Marquis Washington, DC, USA
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LEADING CX EXPERTS INCLUDE: 

2019 CHAIR

Ingrid Lindberg
Ingrid Lindberg
Founder and Chief Experience Officer
Chief Customer

2019 SPEAKERS

Algis Akstinas
Algis Akstinas
CEO
dotmobile by Data On Tap Inc
Alex Bauman
Alex Bauman
Chief Experience Officer
dotmobile by Data On Tap Inc
Marija Bogic
Marija Bogic
Psychologist
Innovationbubble
Gerry Connolly
Gerry Connolly
Congressman
US House of Representatives (D-VA 11th District)
Christopher DeGrace
Christopher DeGrace
VP, Products & Alliences
OnePIN
Mike de la Cruz
Mike de la Cruz
Chief Business Officer
Directly
Greg Gonsior
Greg Gonsior
VP, Analytics
Centriam
Robert Hackl
Robert Hackl
SVP, Handset Leasing & Insurance Business
Sprint
Steve Hall
Steve Hall
VP of Sales, USA
CALVI
Rick Kapani
Rick Kapani
CEO
Apptium Technologies
Drew Leamon
Drew Leamon
Sr. Director, Timeline Platform Engineering & Operations
Comcast
Ian Lindsay
Ian Lindsay
SVP, Sales
Soft-ex, a WidePoint Company
Julia Murphy
Julia Murphy
Head of Interaction Design
Verizon
Kevin O'Brien
Kevin O'Brien
VP, Application Development
Comcast
Ron Rout
Ron Rout
SVP, Business Customer Service
Rogers Communication
Justin Sarni
Justin Sarni
Sr. Director, Customer Insight
Cable & Wireless Communications
Imran Shaikh
Imran Shaikh
Director, PMO and Planning
Freedom Mobile
Sandeep Shashikant
Sandeep Shashikant
Principle Consultant
Frontier Communications
Bernard Szederkenyi
Bernard Szederkenyi
Head of Customer Experience & Digital Evolution
Koodo Mobile
Boris van Beek
Boris van Beek
VP, Digital & Customer Operations
T-Mobile Netherlands
Nic Vu
Nic Vu
CEO
Snapbac
Ryan Willis
Ryan Willis
Director, Customer Experience
CenturyLink
Shiri Yitzhaki
Shiri Yitzhaki
Product Marketing Manager
Amdocs Optima

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