View The Agenda | CEM in Telecoms Americas
June 18th-19th, Washington DC, USA
Key highlights to be addressed at the conference this year:
- Increase data liquidity and put data to best use to help you advance customer product and service offerings
- Enhance digital mobility to reduce customer effort and frustration, giving customers control and flexibility over interacting with your brand
- Prepare your CX for the times of 5G and the opportunities it brings, together with promises you will have to deliver
- Leverage content like never before to increase customer engagement and loyalty.
- Move from personalization analytics to predictive analytics to power decision making.
We will be happy to send you a copy of the full 2019 programme, when it is available, simply contact enquire@iqpc.co.uk or call +44 (0)207 036 1300 for more information.
Who attends CEM in Telecoms Americas:
Please note: That all fields marked with an asterisk (*) are required.