CCW Digital is the global online community and research hub for more than 150,000 customer contact professionals. With the mission of creating customer contact rockstars, CCW Digital provides the customer contact community with the research, analysis, and network required to optimize their customer contact operations. Representing organizations big and small from all corners of the globe, our members stay up-to-date on the latest tools, techniques, and technologies by accessing our reports, innovative research formats, and various forms of digital media that all complement our industry-leading live event series. Learn more and become a member by visiting www.customercontactweekdigital.com