Brands today are struggling to engage and reach out to customers from different generations. Besides having to contend with savvier consumers in an increasingly digital world, they have to learn the various consumption patterns of multi-generational customers.

Today, Customers are willing to walk away from brands that fail to live up to their expectations, can brands really afford to remain stagnant? Download this report to uncover how to engage your multigenerational consumers - a crucial area that the advisory board members of The Customer Show Asia are looking into at The Next Gen CX premium conference.