Renowned for her focus on delivering exemp¬¬lary customer solutions and service, Tanusha’s career spans over two decades in technology in Australia and South Africa. As the APAC SME for AI at Zendesk, she is at the core of redefining more effective customer experience solutions for clients across all industries. She embarked on her professional journey with a focus on customer service, implementation, and delivery, skilfully advancing through various roles to her current position in Presales. Her principles revolve around trust and honesty as she continually strives to enhance customer satisfaction and value through Zendesk’s products and services.