Michael Dart is the Chief Customer Officer for Customer at Energy Queensland. Energy Queensland is a Government Owned Corporation and Australia’s largest electricity distribution company, connecting electricity supply to 2.3 million customers across Queensland. They develop and deliver innovative solutions for the energy challenges faced by customer and communities. Energy Queensland includes Ergon Energy, Energex, Ergon Energy Retail and Yurika. As the Chief Customer Officer and Chief Marketing Officer, Michael has championed Energy Queensland’s customer and community strategies, engaging with our significant stakeholders and customers to implement energy policy on behalf of the Board of Energy Queensland. His portfolio includes customer and community strategy, media management, Government and investor relations, internal communications, marketing, brand and customer digital needs. He also heads Customer and Market Operations which covers connections, metering services, market transactions and customer contact centres across the state of Queensland. Michael has executive management, stakeholder relations, policy development, media, social media and communications experience reaching over 20 years. He is also an experienced Non-Executive Director and Chair in the government, university, arts and environmental health fields. Michael has also worked for a major utility, State and Local Governments and as a private sector consultant. He is a proven leader, policy and communications specialist, having spent more than a decade as an Energy industry leader and consultant to the public and private sectors. Michael has spent more than a decade as an Energy Industry leader and as a Non-Executive Director in the government, arts, environment, science and health fields including for Griffith University.